GDPR - General Data Protection Regulation 

The contact details of the company: 

CERTEX Hebetechnik GmbH 
Telephone: +49 211 67009 0

CERTEX Hebetechnik GmbH privacy policy for website visitors 

When you visit this website you may be asked to provide certain personal data.This website policy describes how we process your personal data and how we use cookies on our website. If you have any questions regarding our processing of your personal data or our use of cookies, you are welcome to contact us at 

What personal data will be processed and what is the purpose of the processing?

 If you make a request through our website, CERTEX Hebetechnik GmbH will collect and process your name, address, e-mail address, telephone number, company name, fax, any message and other data you may send us through our website. The personal data is collected from you directly. Providing your contact details is mandatory in order for us to handle your request. We may also process your personal data to contact you in your capacity as a company representative with newsletters or other communication or marketing which you may be interested in. We will also collect information regarding receipt of newsletters and marketing material we may send you and track which links etc. you have clicked on. 

If you subscribe to CERTEX Hebetechnik GmbH newsletter on our website, CERTEX Hebetechnik GmbH will process your personal data to be able to provide you such newsletters and other communication or marketing that you may be interested in. The submission of your email address is mandatory for us to be able to provide and administer your subscription. You may unsubscribe from receiving our newsletter at any time by clicking on the “unsubscribe” link available at the bottom of every newsletter. CERTEX Hebetechnik GmbH may from time to time request information for market research purposes. Such information is always optional and as with any other personal information will not be shared with any other party without your permission. 

Your personal data will also be collected and processed through cookies, as further set out on our pages (USA) and (Europe). 

Who has access to the personal data and how long is it stored? 

The personal data you provide to us may be transferred to CERTEX Hebetechnik GmbH external suppliers (such as IT-suppliers) to the extent necessary to administer and perform mailings in accordance with your wishes. CERTEX Hebetechnik GmbH will however not sell, rent or give away your personal information to any unrelated company, organization or individual without your permission. It is possible that where appropriate, your data will be transferred within the Lifting Solutions Group for processing and use within the Lifting Solutions Group in other countries. Only persons at CERTEX Hebetechnik GmbH who need to use your personal data for the purposes described above will have access to the personal data. CERTEX Hebetechnik GmbH has also taken appropriate technical and organizational measures to protect your personal data against e.g. loss and unauthorized access. 

Your personal data that is processed for the administration of your request will be deleted once we have completed administration of such request unless you or the company you represent become a customer to CERTEX Hebetechnik GmbH. In such case, you will receive further information regarding the processing of your personal data. Your personal data that is processed for the administration of your subscription will be stored until you unsubscribe from such a subscription. Please note that your personal data will be stored for a longer period than mentioned above if it is required by applicable laws. 

Your rights 

CERTEX Hebetechnik GmbH VAT. no. DE340892030, with address Hansaallee 321, 40549 Düsseldorf, and Axel Johnson International Lifting Solutions, reg. nr. 556057-8873, with address Sveavägen 151, 113 46 Stockholm, Sweden, are joint controllers of the processing of your personal data. This means that we are responsible for ensuring that your personal data is processed correctly and in accordance with applicable laws. 

You are entitled to know what personal data we are processing regarding you, and you can request a copy of such data. You are entitled to have incorrect personal data regarding you corrected, and in some cases, you may request that we delete your personal data (if, for example, the personal data is no longer necessary for the purpose for which it was collected). You also have the right to object to certain processing of your personal data (such as direct marketing), and request that the processing of your personal data be limited. Please note that limitation or deletion of your personal data may result in us not being able to fulfil our commitments. You are also entitled to extract your personal data in a machine-readable format and to transfer the personal data to another controller. 

If you have questions regarding how we process personal data concerning you, you are welcome to contact us at or by mail to the address above. If you have any objections or complaints about the way we process your personal data, you have the right to lodge a complaint with the local data protection supervisory authority. 

CERTEX Hebetechnik GmbH cookie policy 

This cookie policy applies to CERTEX Hebetechnik GmbH use of cookies on our website. This cookie policy describes what kind of cookies we use on the website, the purpose of each cookie, how long we store them and how you can block or delete cookies. 
What is a cookie? 
A cookie is a small text file that may be placed on your device (e.g. computer, smartphone or tablet) when you visit a website. Cookies are used to allow websites to function more efficiently and to collect information from the owner of a website. Read more about cookies at the Swedish Post and Telecom Authority’s website.

What do we use cookies for? 
Some of the cookies CERTEX Hebetechnik GmbH is using are strictly necessary and essential to make the website work correctly and to enable you to move around the website and use its features. You are not required to approve our use of strictly necessary cookies since they are required in order for us to provide the website. The website also uses cookies which allow us to optimise the performance of the website’s features, to improve your experience of the website, to make the website easier to use and to better tailor the website to your interests and needs. Further, we use cookies to compile anonymous and aggregated statistics that allow us to understand how our users use the website and to help us improve. 

What types of cookies do we use? 
There are three types of cookies on the website: 
  • Session cookies, i.e. cookies which are temporarily saved only during your visit to our website. Such cookies are for example used to identify which language that you have chosen. Session cookies are deleted when you close your web browser. 
  • Persistent cookies, i.e. cookies which save a file for an extended period on your device. Such cookies are for example used with functions which describe what information is new since you last visited the website. How long the cookie remains on your device will depend on the duration or “lifetime” of the specific cookie, as well as on your browser settings. 
  • Third-party cookies, i.e. cookies that belong to domains different from the one shown in the address bar. Third-party cookies open up for potential tracking of the user’s browsing history.  

CookiePurposeStored dataDurationSharing
__cfduidUsed by the content network, Cloudflare, to identify trusted web trafficIt does not correspond to any user ID in your web application, and does not store any personally identifiable information1
_dc_gtm_UA-#This cookie is associated with sites using Google Tag Manager to load other scripts and code into a pageThis cookie does not store any user informationSessionGoogle Tag Manager
_gatCookie that is used to throttle the request rate - limiting the collection of data on high traffic sitesThis cookie does not store any user informationSessionGoogle Analytics - used to improve your experience of the website 
_gaThese cookies are used to distinguish unique users by assigning a randomly generated number as a client identifierClient Identifier (Anonymously identifies a browser instance.)2 yearsGoogle Analytics - used to improve your experience of the website 
_gidThese cookies are used to distinguish unique users by assigning a randomly generated number as a client identifier Client Identifier (Anonymously identifies a browser instance.)SessionGoogle Analytics - used to improve your experience of the website 
collectUsed to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channelsAnonymous user informationSessionGoogle Analytics
__tawkuuidUnclassified 179 daysTawk to
ssUnclassified SessionTawk to
Tawk_57dbea2260af0d7233b89debUnclassified 179 daysTawk to
TawkConnectionTimeUnclassified SessionTawk to
tawkUUIDUnclassified 179 daysTawk to
PHPSESSIDSession ID: Identifying users to Pimcore for cart and quote handlingSession IDSessionNo
cart_timeoutUsed on the client side to determine if the session has been changed. This is used to keep track of the cart quantityHashed Session IDSessionNo
cookie_consentTo remember if the cookie consent popup has been closed by the userWhether the cookie popup has been closed365 daysNo
algoliasearch-client-jsTo determine which Algolia hosts are up and which timeout to useAlgolia application ID, hostsIndexes and timeoutMultiplierUntil cleared in or by the browserYes, used by Algolia to determine the Application ID and which hosts to use
cart_countHolds the cart quantity on the client sideHashed Session ID and Cart quantity

Until cleared in or by the browser


Google Analytics 

CERTEXHebetechnik GmbH uses the tool Google Analytics, including Google Tag Manager, to collect information about the use of the website. The purpose is to better understand our users' needs and to create better content for our website visitors. By saving Google Analytics cookies in your browser, we can see, for example, what kind of information you request or what features are important to you. 

Google Analytics collects the IP address assigned to you on the date you visit the website. To protect your privacy further, we use so-called IP anonymization for data collection with Google Analytics. This means that the last digits of your IP number are masked, for example 

CERTEX Hebetechnik GmbH does not combine the information collected through the use of Google Analytics with other PII (personally identifiable information). Google’s possibility to use and share information collected by Google Analytics about your visits to our website is restricted by the 
Google Analytics Terms of Service and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to the website by disabling cookies on your browser. 

How to prevent and/or delete cookies 

Most internet browsers are initially set to automatically accept cookies. You can change your settings to block cookies or to alert you when cookies are being sent to your device. You can also choose to delete all the cookies stored on your device. How you delete cookies or modify your browser settings is stated in the instructions to your browser or the help function which most browsers are equipped with. If you use different devices to view and access the website (e.g. your computer, smartphone, tablet etc.) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences. Note that if you disable the cookies that we use, this may impact your experience while on the website. For example, you may not be able to visit all parts of the website, and some parts of the website may not function correctly. If you do not want us to use any cookies on your device please change the settings for cookies as set out above. 

Changes in the cookie policy and questions This policy may be amended from time to time. This cookie policy was last updated on 04.06.2018. 

If you have questions, please contact